Once your order has been placed and processed, please allow 3–5 working days for delivery.

I totally get it, I’m a next-day delivery kind of shopper too! And trust me, that’s exactly what I’m working towards. While I often ship orders out the very next working day, as a small (but growing!) brand, I’d rather be honest than overpromise.

Thank you so much for your patience and support, I promise it’ll be worth the wait.

Great news, shipping is completely FREE! No hidden fees, no checkout surprises. Just your order, on its way to you with love from Beauty Sleep.

Not at all. The Beauty Sleep Back Sleeper™ is a beauty tool you use lying down. It supports your sleep, protects your face from pressure and helps preserve your skin, fillers and treatments. No serum or cream can work harder than the hours you spend sleeping on your face, that’s why your pillow choice matters.

Many customers have told me they never thought they could back sleep...until they tried this pillow. The unique design gently cradles your head, supports your neck and shoulders and helps train your body into a more restful, supported position over time. Like anything new, it may take a few nights to adjust, but you’re not alone and I’ve got tips if you need support!

Your Back Sleeper is crafted from premium memory foam designed for nightly use. Like all memory foam pillows, it will naturally soften over time. With the right care, you can expect at least three years of nightly use while maintaining comfort and support, that’s over 1,000 nights of protecting your skin, results and rest.

The Beauty Sleep Back Sleeper™ itself isn’t machine washable, but don’t worry, I’ve made it super easy to keep things fresh and clean.

Each pillow comes with two protective layers:

1. removable satin pillowcase — machine washable on a gentle cycle.
   
2. removable knitted protective cover — also machine washable for added cleanliness and durability.
   

These layers do the hard work of keeping your pillow in perfect condition, so you can enjoy calm, comfortable, rejuvenating sleep...night after night.

One of the core values behind Beauty Sleep is combining luxury with practicality. While silk is often praised for its softness, I chose high-quality satin for the pillowcases because it delivers the same smooth, skin-loving benefits- without the high price tag or high maintenance.

Satin is:

• Gentle on skin and hair: reducing friction, sleep lines, and frizz

• Durable and easy to care for: no delicate handwashing required

• Vegan-friendly: no animal-derived fibres

I wanted your pillowcase to feel indulgent and effortless, something that works for real women, real routines and real sleep. With Beauty Sleep satin, you get all the beauty benefits… without the hassle.

Yes...every Beauty Sleep Back Sleeper™ comes with a complimentary satin pillowcase.

Please note: due to high demand, your preferred colour might occasionally be out of stock. If that happens, you’re welcome to preorder your first choice or select a second-choice colour instead. I’ll always do my best to keep you updated and make sure you’re happy with your order.

I know this pillow is an investment, and I want you to love it. While I don’t accept returns on used pillows for hygiene reasons, I’m here to help you make the most of your new sleep setup. Check out the included Back Sleeping Starter Guide, and feel free to reach out if you need personal tips or reassurance along the way.

Absolutely, extra satin pillowcases will be available to purchase soon in a variety of colours. That way, you can rotate them between washes or match your bedroom mood.

Yes...the inner foam is made from hypoallergenic materials and the pillowcase and protective cover are both designed to be gentle on sensitive skin. No harsh fabrics, no fluff or feathers- just clean, calming sleep support.

Yes! The Beauty Sleep Back Sleeper™ is ideal for use post-treatment or surgery. The raised sides and soft satin pillowcase help minimise pressure on the face, reduce friction and support healing, especially after injectables, facials or cosmetic surgery. (Always check with your practitioner if you’re unsure.)

Due to hygiene reasons, used or opened pillows cannot be returned. I know buying something like a pillow online can feel like a big decision, so I’ve done everything I can to make sure you know exactly what to expect- from detailed product info to included guides that help you get the most out of it.

If your pillow arrives damaged or there’s an issue with your order, please get in touch within 7 days and I’ll make it right.